Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Malleus CRM website, including our contact form. By accessing our site or submitting our contact form, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or submit our contact form. We may update these Terms from time to time, and your continued use constitutes acceptance of the updated Terms.

By using our website or submitting our contact form, you confirm that:

• You have read and understood these Terms.
• You are at least 16 years old, or the age of legal majority in your jurisdiction.
• You have the legal capacity to agree to these Terms.
• If you act on behalf of a business, you have the authority to bind that business to these Terms.

Your use of the contact form constitutes your acceptance of these Terms at the time of submission.

Malleus CRM provides customer relationship management software and related services. These Terms cover your use of our website and the submission of information through our contact form to request information, support, or to discuss our services.

Any separate agreement you enter into for paid services is governed by its own terms, which may supplement or override these Terms where applicable. In the event of a conflict, the specific agreement controls.

You may use our website and contact form only if you can form a legally binding contract under applicable law. Our services are not directed at individuals under 16, and we do not knowingly accept submissions from them.

When you submit our contact form, you agree to provide accurate, current, and complete information. We use the details you provide to respond to your inquiry, and we handle that information in accordance with our Privacy Policy.

You are responsible for the content of your message and for ensuring it does not include confidential, proprietary, or sensitive information unless you intend for us to receive it.

If you provide your phone number and opt in, you consent to receive recurring promotional and marketing text messages (SMS) from Malleus CRM. Your participation in our SMS program is governed by these Terms and our Privacy Policy.

• Message frequency — we typically send up to 5 messages per month.
• Opt out — reply STOP to any message to stop receiving messages. We may send a confirmation of your opt-out.
• Help — reply HELP for assistance or information about our SMS program.
• Costs — message and data rates may apply.
• Delivery — delivery is not guaranteed. Carriers may filter or block messages, and we are not liable for delayed, failed, or undelivered messages.
• Eligibility — you must be 18 years of age or older to use this SMS service.

You are responsible for ensuring that the phone number you provide is accurate and that you are authorized to receive messages at that number. We may modify, suspend, or discontinue our SMS program at any time without notice.

When using our website and services, you agree to the following responsibilities:

You agree not to:

• Use our website or contact form for any unlawful, harmful, fraudulent, or abusive purpose.
• Submit content that is false, misleading, defamatory, or that infringes third-party rights.
• Attempt to gain unauthorized access to our systems, accounts, networks, or data.
• Introduce viruses, malware, or other harmful or malicious code.
• Interfere with, disrupt, or overload our services, servers, or infrastructure.
• Use automated means to submit forms or scrape content in violation of these Terms or applicable law.

We may suspend or block access for any conduct we believe violates these Terms.

All content, features, and functionality of our website — including text, graphics, logos, designs, software, and the “Malleus CRM” name and marks — are owned by us or our licensors and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from our content without our written permission. “Malleus CRM” and related marks are trademarks of Malleus CRM.

By submitting information through our contact form, you grant us a non-exclusive, royalty-free, worldwide license to use, process, and display that information for the purpose of responding to your inquiry and operating our business.

You represent that you have the rights to submit the content and that it does not violate any third-party rights. We are not obligated to use or retain your submission.

Our website may link to or integrate with third-party services. We do not control and are not responsible for the content, practices, or availability of third parties. Your use of third-party services is at your own risk and subject to their own terms and privacy policies.

Your use of our website and services is at your own risk. To the fullest extent permitted by law, our services are provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory.

We do not warrant that our website will be uninterrupted, error-free, or secure, or that any information provided through it is accurate, complete, or reliable.

To the maximum extent permitted by law, in no event shall Malleus CRM be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of our website or services.

Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim, or one hundred dollars ($100), whichever is greater.

These Terms are governed by the laws of the jurisdiction in which Malleus CRM is established, without regard to its conflict-of-law principles. You submit to the exclusive jurisdiction of the courts of that jurisdiction for any dispute arising from these Terms.

We may revise these Terms at any time by posting an updated version on this page and revising the “Last updated” date. Your continued use of our website after changes take effect constitutes your acceptance of the updated Terms.

We may suspend or terminate your access to our website or services at any time, for any reason, including violation of these Terms. Upon termination, all licenses granted to you end. Provisions that by their nature survive termination — including intellectual property, disclaimers, and limitation of liability — remain in effect.

If you have questions about these Terms or your use of our services, please get in touch.